167 results for «invoice» (page 5 of 17)
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I cancelled my service but an invoice still arrived: what to check
There is nearly always a simple reason, and seven are common. Before you pay or lose your temper, open the invoice and see which service it refers to: that line…
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How to get an invoice in your company name and tax number
For the invoice to come out in the company’s name with its tax number, fill those details in on the account before you order: company name, address and tax number,…
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The invoice PDF will not download, opens blank or looks wrong: what to try
Almost always the problem is the browser or the PDF reader, not the invoice. The invoice is generated by the system, it is the same one that was e-mailed to…
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The tax line on my invoice changed or disappeared: what to check and what we can change
Two similar invoices can carry different tax, or the tax may not show at all. Nearly always the explanation is in the account’s billing details at the moment each invoice…
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The amount on my invoice looks wrong: what to check before you write to us
Almost always the amount is not wrong, it is different from what you expected, and the cause is one of eight things: a first invoice that covers only a few…
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Invoice paid but the service is still suspended or pending: what to check
If the invoice already shows Paid and the service is still stopped, the cause is almost always one of four: you paid another invoice for the same service, the payment…
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Taxes and invoice numbers in WHMCS: tax rules, proforma invoices and repeated numbers
This article is for resellers who run their own WHMCS. WHMCS is another company’s product: we neither sell nor resell licences, as explained in what WHMCS is. Menu names change…
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WHMCS automation settings: when invoices go out, reminders, suspension and termination
This article is for resellers who run their own WHMCS. WHMCS is another company’s product: we neither sell nor resell licences, as explained in what WHMCS is. Menu names change…
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Credit balance in your account: where it comes from and how it is used on invoices
Credit is money of yours that stayed on the account, in the account’s currency, and that pays future invoices. It is not a discount or a coupon: it is a…
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Tax on a hosting invoice in plain words: included, added or not charged
Consumption tax (VAT or its equivalent, depending on the country) is an amount added to the price of a service, which the company passes on to the state. On an…





