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MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBilling & Payments

A charge you do not recognise or disagree with: what to do before you call your bank

Before you dispute it, find out which charge it is. In most cases the answer is on an invoice in your account, and the surprise comes from an automatic renewal,…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Testing IMAP, POP3 and SMTP by hand with openssl s_client: a guide for technical users

This article is for technical users with a command line (Linux, macOS, or Windows with OpenSSL). The short answer: openssl s_client opens an encrypted connection to the server and lets…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a law firm, accountant or consultant: credibility, e-mail and confidentiality

The short answer: a practice sells trust, and the site is light: one of the first shared plans is enough. What makes the difference is e-mail on your own domain,…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Mailing lists in cPanel: one address for a whole group

Do you want one address, like team@your-domain, that delivers the same message to every member of a group, and where everyone can reply to all? That is what cPanel’s Mailing…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseVPS & Servers

Linux file permissions on a VPS: chmod, chown and Permission denied

A “Permission denied”, or a 403 on a website, is almost always one of two things: the file’s owner is not who the service runs as, or a permission is…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseVPS & Servers

Running a VPS without a control panel: what the panel did and how you do it by hand

This article is for people with a VPS or a dedicated server with root access who work from the command line. A panel is just an interface for a dozen…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Track Delivery: finding out what happened to a message you sent

“I sent it, and they say they did not receive it.” Instead of guessing, cPanel has a screen that shows the trail of each message that went through the server:…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

Which password is which: client area, cPanel, e-mail, FTP, database and WordPress

The short answer: a site with e-mail and a database has six or seven different passwords, and each one only works in one place. “I changed the password and it…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Other e-mail apps on your phone: Gmail, Samsung Email and Outlook, with the same settings

The short answer: your domain’s e-mail works in any app that accepts an IMAP account. The settings are always the same; what changes is where each app asks for them.…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Hotmail, Outlook.com and Outlook on the web: what each one is, and how it differs from webmail

The short answer: Hotmail is the old name of Microsoft’s free e-mail, which is now called Outlook.com. Addresses ending in @hotmail, @live, @msn and @outlook are all accounts on that…