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MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

A support request that gets a fast answer: what to include, by type of problem

The short answer: the fastest answer is the one that does not need a question back. A request with the site address, what you expected, what happened and when usually…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Which e-mail addresses a business should create: role addresses and personal ones

The short answer: create two kinds. Role addresses (such as info@, sales@, support@) are what customers see and that someone else can take over when a person leaves. Personal addresses…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

The security certificate warning in Outlook: what it means and how to stop it

The short answer: the warning “The server you are connected to is using a security certificate that cannot be verified” appears when the server name you typed in Outlook does…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseVPS & Servers

HestiaCP and VestaCP on a VPS: what the panel gives you and what stays your job

This article is for people with a VPS or a dedicated server with root access. On shared plans the panel is cPanel, and you neither choose nor install another one.…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Hotmail, Outlook.com and Outlook on the web: what each one is, and how it differs from webmail

The short answer: Hotmail is the old name of Microsoft’s free e-mail, which is now called Outlook.com. Addresses ending in @hotmail, @live, @msn and @outlook are all accounts on that…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSEO & Marketing

Do you need a website if you already have Instagram or Facebook?

The short answer: social networks are great for being seen and talking, but the page belongs to whoever runs them, not to you. A site of your own is for…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

The SOA record and its serial number: what each field means and when it matters

The short answer: the SOA (Start of Authority) is the first record in every DNS zone. It names the primary nameserver and the person responsible for the zone, and it…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseComparisons and alternatives

www or no www: which address to choose for your site

Short answer: either will do, and the choice is mostly a matter of taste. What is not a matter of taste is picking just one, making the other redirect to…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a law firm, accountant or consultant: credibility, e-mail and confidentiality

The short answer: a practice sells trust, and the site is light: one of the first shared plans is enough. What makes the difference is e-mail on your own domain,…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

How an e-mail travels: SMTP to the MX server, then IMAP or POP to the reader

The short answer: an e-mail travels in three legs, and each leg uses a different protocol. First, your program hands the message to your server over SMTP, with a username…