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MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

A 30-minute monthly routine to keep your website healthy

The short answer: a site does not break all at once: it accumulates small faults (a plugin not updated, a form that stopped arriving, a backup that was never tested).…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseVPS & Servers

Upgrading Ubuntu to a new release on a VPS without losing the server

The short answer: updating packages (apt upgrade) and upgrading to a new release (for example, from one LTS version to the next) are different things. The second touches the whole…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a directory or classifieds site: listings, search and spam

The short answer: a directory or classifieds site is heavier than a presentation site: lots of people writing, searching and uploading images, and caching helps less when users are logged…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Adding your mailbox to the new Outlook fails: the messages and what to do

The short answer: when the new Outlook cannot add your mailbox, it is nearly always one of these: the password is not the mailbox one, the manual settings (IMAP) are…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseVPS & Servers

CyberPanel, aaPanel and CloudPanel on a VPS: free panels and the questions to ask first

This article is for people with a VPS or a dedicated server with root access. On shared plans the panel is cPanel, and you neither choose nor install another one.…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Duplicate e-mails in Outlook: where they come from and how to stop them

The short answer: duplicate e-mails in Outlook are almost never the sender sending twice. They come from the same account set up twice, a POP account downloading what it already…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

A lost or stolen phone or laptop with the company e-mail on it: what to do first

The short answer: the lost phone or laptop has the mailbox open and the password saved. The first thing is to change the mailbox password from another device: the apps…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

IPv6 and AAAA records: do you need one, and when adding one breaks your site

The short answer: an AAAA record points your name to an IPv6 address, just as the A record points to an IPv4 one. It is not required: the site works…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Google Workspace or Microsoft 365 on your own domain: MX records, and keeping your website with us

The short answer: you can have the website with us and the e-mail with another service, such as Google Workspace or Microsoft 365. What decides where your domain’s e-mail goes…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSecurity

Checking your site’s HTTPS setup: certificate, chain, expiry and protocols

The short answer: the browser’s padlock does not tell the whole story. A site can show the padlock on your computer and fail on other devices because of an incomplete…