167 results for «invoice» (page 4 of 17)

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  MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBilling & Payments

  Why every service has its own invoice, and how to pay several at once

  Every service has its own cycle and its own date, and each invoice is tied to the services it covers. That is why a plan, a domain and a certificate…

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  MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBilling & Payments

  How to read your invoice line by line, and what each status means

  An invoice answers four questions, in this order: whose it is, what it charges, for what period, and how much is left to pay. The status at the top (Unpaid,…

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  MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBilling & Payments

  Sending your invoices to an accountant: where invoice e-mails go and how to add a second recipient

  Invoices and reminders go to the account e-mail. For an accountant, a partner or a colleague to receive them too, without access to the account, create a contact with the…

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  MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseAutomation & n8n

  Recurring invoices and payment reminders: automating the follow-up for a service business

  In a service business (retainers, maintenance, monthly fees) it pays to automate issuing the invoice and the payment reminder, and keep by hand only what needs judgement: a dispute, a…

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  MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

  A window about unpaid invoices appears when I sign in: what it is and what to do

  It is a reminder from us. When you sign in to your account and have at least one invoice that is unpaid (or waiting for the payment to be confirmed),…

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  MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBilling & Payments

  An invoice or renewal notice from a company you do not know: how to check if it is real

  If the message comes from a company you never bought from and asks for money for a domain, a website or a “listing”, it is most likely a scam. Whoever…

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  MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

  Where to find your services, domains, invoices and tickets in your account

  Once you are signed in to My MozOut the home page shows a summary, but what you are after is nearly always in one of four places in the menu:…

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  MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

  What to write in a support ticket for a site, e-mail, domain or invoice problem

  A ticket that answers the obvious questions by itself usually gets solved in the first reply. What changes from one problem to another is what we ask for: for a…

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  MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBilling & Payments

  I paid less than the invoice asks for: partial payments and how to settle the rest

  When you pay less than the invoice asks for, the invoice stays open with the difference still to settle, and the service does not activate or renew until the rest…

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  MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBilling & Payments

  I paid twice or paid the wrong invoice: what happens to the money

  Paying twice, or paying the wrong invoice, is not lost money: it is recorded on your account and can be sorted out. What matters is not paying a third time…