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Error 500 Internal Server Error: finding the cause, step by step

The short answer: error 500 means “something went wrong on the server and I cannot say what”. The cause is almost always in the error log, and almost always one…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

A domain or subdomain opens the wrong site: the document root and how to check it

The short answer: each domain and subdomain on a hosting account points to a folder (the “document root”) and shows what is in that folder. If one shows another’s site,…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Which e-mail addresses a business should create: role addresses and personal ones

The short answer: create two kinds. Role addresses (such as info@, sales@, support@) are what customers see and that someone else can take over when a person leaves. Personal addresses…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

After you order: what happens next, and when to worry

The short answer: after you order, your service only starts once the invoice is paid. With the methods that confirm by themselves, the service is ready shortly after payment. With…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseVPS & Servers

AAC+, MP3, FLAC or OGG: audio formats and quality on each streaming panel

The short answer: the format decides how the sound is compressed; the quality (the bitrate, in kbps) decides how much. SonicPanel broadcasts in AAC+, MP3, FLAC and OGG; VoxStream in…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseVPS & Servers

Choosing a control panel for your VPS: what to decide before you install one

This article is for people with a VPS or a dedicated server with root access. On shared plans the panel is cPanel, and you neither choose nor install another one.…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Your domain mailbox in Outlook.com or Outlook on the web: what works and where the limits are

The short answer: Outlook.com and Outlook on the web were built for Microsoft mailboxes. The option to add other providers’ accounts there has changed over time and may not exist…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge basecPanel & WHM

Error 429 Too Many Requests: who is asking too much, and what to do

The short answer: 429 means “you asked too many times in a short time: wait”. It appears from two sides: you receive the error (from a site, a protection or…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseVPS & Servers

HestiaCP and VestaCP on a VPS: what the panel gives you and what stays your job

This article is for people with a VPS or a dedicated server with root access. On shared plans the panel is cPanel, and you neither choose nor install another one.…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

The SOA record and its serial number: what each field means and when it matters

The short answer: the SOA (Start of Authority) is the first record in every DNS zone. It names the primary nameserver and the person responsible for the zone, and it…