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MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBackups & Migration

Why a backup is huge or fails, and how to make it smaller

A huge backup is almost never “the site”: it is what has piled up around the site. Cache folders, old copies forgotten in the account, error files that kept growing,…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSecurity

A security.txt file: telling researchers how to report a problem

The short answer: security.txt is a small text file, in an agreed place on your site, that tells whoever discovers a security flaw who to report it to. It is…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseComparisons and alternatives

E-mail inside a hosting plan or a separate professional e-mail plan

If you already have a website plan with us, you already have mailboxes included on your domain, and for most small companies that is enough. The Professional E-mail plan is…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

Pointing a subdomain to another server or service: A record or CNAME

You want the main site to stay with us and shop.asuaempresa.co.mz to open somewhere else: a shop platform, a status page, an application on a server of yours? That takes…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSecurity

The free SSL certificate did not renew: why AutoSSL fails and what to check

The short answer: the free certificate that comes with the account (AutoSSL, from Let’s Encrypt) is issued and renewed by itself, but only if the server can prove the domain…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBackups & Migration

Off-site backups: sending a copy to cloud storage, an S3 bucket or Google Drive

An off-site copy is the one that survives losing the account. There are five ways to get one out: a WordPress backup plugin with a cloud destination, a backup program…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDatabases

Moving a database to another account or server

Export the database from the source, create an empty database and user at the destination, import the file and point the application at the new connection details. What always changes…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseOnline Stores

WooCommerce e-mails not arriving: what to check

The order comes in, the money is paid, and the customer swears they got nothing. Or it is you who never receives the “new order” notice. On WooCommerce, an e-mail…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Setting an out-of-office reply (autoresponder) on a mailbox

You will be away for a few days and want whoever writes to you to get a notice straight away: “I am away until day X, and Y is handling…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBackups & Migration

Keeping your own copy of your e-mail: how to back up a mailbox

Your messages are in the account and are part of the daily copy we make, but a mailbox nobody has copied out is a mailbox with a single copy. To…