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MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge basePHP & Development

A blank page in PHP: how to see the error

A white page means PHP hit a fatal error and is set not to show it. That is the right setting for a public site, which is why the error…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseOnline Stores

WooCommerce e-mails not arriving: what to check

The order comes in, the money is paid, and the customer swears they got nothing. Or it is you who never receives the “new order” notice. On WooCommerce, an e-mail…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseComparisons and alternatives

E-mail inside a hosting plan or a separate professional e-mail plan

If you already have a website plan with us, you already have mailboxes included on your domain, and for most small companies that is enough. The Professional E-mail plan is…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge basecPanel & WHM

Disk Usage: finding what fills your account

The account is filling up and you do not know why. cPanel has a screen built for this: Disk Usage, in the Files section. It shows, folder by folder, how…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBackups & Migration

How to restore only the database from a backup

In cPanel, open JetBackup 5 (Files section), pick the day, and restore only the one database, leaving the files and the e-mail alone. A restore replaces the current database with…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseComparisons and alternatives

File Manager, FTP, SFTP or Git: which way to upload your site

For a small change, use the cPanel File Manager. To upload a whole site or many files, use SFTP (or FTP over TLS) with a program such as FileZilla. For…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

Hosting words for beginners: the terms on your invoice and in your panel

The first invoice and the first panel come full of abbreviations nobody explained. You do not need to memorise them: you need to know enough to understand what you are…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Setting an out-of-office reply (autoresponder) on a mailbox

You will be away for a few days and want whoever writes to you to get a notice straight away: “I am away until day X, and Y is handling…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBackups & Migration

Keeping your own copy of your e-mail: how to back up a mailbox

Your messages are in the account and are part of the daily copy we make, but a mailbox nobody has copied out is a mailbox with a single copy. To…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSecurity

Your e-mail account has been hacked: what to do in the first hour

The short answer: change the password from a clean device, end the open sessions, look for and delete the forwards and filters the intruder left, and only then deal with…