143 results for «invoice» (page 3 of 15)
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Invoice paid but the service is still suspended or pending: what to check
If the invoice already shows Paid and the service is still stopped, the cause is almost always one of four: you paid another invoice for the same service, the payment…
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I cancelled my service but an invoice still arrived: what to check
There is nearly always a simple reason, and seven are common. Before you pay or lose your temper, open the invoice and see which service it refers to: that line…
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The amount on my invoice looks wrong: what to check before you write to us
Almost always the amount is not wrong, it is different from what you expected, and the cause is one of eight things: a first invoice that covers only a few…
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WHMCS automation settings: when invoices go out, reminders, suspension and termination
This article is for resellers who run their own WHMCS. WHMCS is another company’s product: we neither sell nor resell licences, as explained in what WHMCS is. Menu names change…
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Paying an invoice for someone else, or having your company pay yours
Anyone can pay an invoice, as long as the amount is exact and the payment says which invoice it is. The invoice stays in the account holder’s name, whoever pays.…
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Credit balance in your account: where it comes from and how it is used on invoices
Credit is money of yours that stayed on the account, in the account’s currency, and that pays future invoices. It is not a discount or a coupon: it is a…
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Proforma invoice: what it is, why the number changes when you pay, and which document to keep
The short answer: a proforma invoice is the document we show you before you pay: it says what you will pay, to whom and by what means. It is used…
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Tax on a hosting invoice in plain words: included, added or not charged
Consumption tax (VAT or its equivalent, depending on the country) is an amount added to the price of a service, which the company passes on to the state. On an…
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Letting a colleague or accountant pay invoices without sharing your password
Give them a sub-account with a single permission: invoices. That way the person signs in with their own password, sees and pays invoices, and sees or touches nothing else. It…
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Bank transfer: the five stages until your payment is confirmed
Paying by bank transfer is not like paying with mKesh, M-Pesa or e-Mola: with those, the system tells us instantly and the invoice settles itself. With a transfer, the money…





