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MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

Where our servers are, and what that means for your site

It is a fair question and rarely answered plainly: where is my site, physically? The answer matters for three reasons - speed, where the data is kept, and what you…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseWordPress & CMS

Common WordPress errors: white screen, critical error and how to find the cause

The site stopped opening and shows a blank white screen, or the line «There has been a critical error on this website». They are two faces of the same problem,…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseAutomation & n8n

Cron jobs: what they are for and how to create one

A scheduled task, or cron job, is an instruction the server runs at set times, whether you are there or not, whether the site has visitors or not. It is…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

Domain with us, site somewhere else: what changes and what does not

This is the reverse of the other cases: the domain is registered with us and the site is going to live somewhere else. A page builder, a shop hosted by…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Putting a CDN in front of your site, step by step

Putting a CDN in front of your site means changing who answers for the domain DNS. It is a ten-minute change that, badly prepared, takes your e-mail off the air…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseWordPress & CMS

Cannot get into the WordPress dashboard: the six usual causes

The site opens, but the admin dashboard does not. Either it asks for the password in an endless loop, or it says the details are wrong when you are sure…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDatabases

Importing a large database over SSH

phpMyAdmin handles most imports. But there is a size beyond which it gives up: either the file will not upload, or it uploads and the import stops halfway without saying…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

How to change the domain on your hosting plan

Every hosting plan has a primary domain: the name you typed when you ordered. It names the account, it owns the public_html folder, and the mailboxes belong to it. Changing…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

What MozOut AI does, and what it does not

MozOut AI is the automated assistant that answers in the chat on our website and inside My MozOut, and that can also prepare replies to support requests. It is a…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge basecPanel & WHM

How to recover your cPanel password

A cPanel password is not recovered - you set a new one. There are two routes, and the first always works. Before you start: this is your cPanel password, the…