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MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSecurity

How to tell whether an e-mail really came from us

A fake message pretending to be your hosting provider is the most common attack against accounts like yours - and the most profitable one to run, because a single password…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseWordPress & CMS

Changing the WordPress site address, and what breaks when it goes wrong

WordPress stores the site address in two fields, and confusing them is behind half the sites that become unreachable after an apparently simple change. Field What it means WordPress Address…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

PTR and reverse DNS: why your e-mail depends on it

An ordinary DNS record answers the question “what address does this name have?”. The PTR record answers the opposite: “what name does this address have?”. That is why it is…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Taking the whole DNS zone to Cloudflare without losing records

When you add a domain to Cloudflare, it reads your current DNS and brings across what it finds. That gives the impression everything is copied. It is not. It can…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseWordPress & CMS

A Sitejet site and another website on the same plan

A plan can hold more than one site, up to the plan's limit. What it cannot do is hold two sites in the same folder. The rule: one folder per…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

SRV records: what they are for, and how to create one

An A record says where a machine is. An SRV record says more: which machine, on which port, and in what order answers for a service on your domain. It…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseVPS & Servers

Where to find your VPS or dedicated server IP address

You bought a VPS or a dedicated server and you are missing the address to connect to. It is the request we get most about servers, and it has a…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSecurity

Locked out: password, two-step authentication and the recovery e-mail

«I lost my password» is really three different questions, and the first thing to do is work out which one is yours. Mixing them up is why people spend a…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseWordPress & CMS

Choosing and customising a template in Sitejet Builder

The template is your starting point: it brings sections, colours and fonts that already work together. Everything in it can be changed. If you have not opened the builder yet,…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

E-mail with us and the site elsewhere (or the other way round)

Site and e-mail do not have to live in the same house. You can keep the mailboxes with us and put the site with another provider, or the other way…