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MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

How to enable or disable two-factor authentication (2FA)

Two-factor authentication (2FA) adds a second step to logging in to My MozOut: after your password, you also confirm with a code generated by an app on your phone. Even…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBilling & Payments

Renewing and changing your billing cycle, and saved payment methods

Paying monthly or yearly does not change the service - it changes how much you pay and how many times a year you have to think about it. This article…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBackups & Migration

Internal migration: moving sites between plans

Changing plan inside MozOut - from Hospedagem Pro to Plus, say - is far simpler than migrating from another provider. In most cases nothing has to be moved: the site…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

How to open a support ticket and see the history

A support ticket is the most effective way to reach us. It is tied to your account, keeps the whole conversation in one place, lets you attach files, and never…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge basecPanel & WHM

How to change your cPanel password

There are two ways to change your cPanel password, and the difference is simple: one needs the current one, the other does not. Before you start: this is your cPanel…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge basecPanel & WHM

What can you do in cPanel?

cPanel is the control panel included with your hosting plan. Everything about your site - files, e-mail, databases, domains, security and backups - is managed from a single screen, with…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Shared hosting vs dedicated server: when the jump is worth it

These are the two extremes: on one side, everything handled by us on a shared machine; on the other, an entire physical machine that is yours alone, to administer. Side…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

How to change the DNS of a domain already in use

Changing the DNS of a domain that already works takes more care than setting up a new one. Here you are not starting from nothing: there is a live site…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

How far our support goes: what we handle and what is yours

Hosting is like mains water: we make sure it reaches the tap, at pressure and without interruptions. What you connect to that tap at home - the washing machine, the…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

How to transfer a domain to us

Bringing a domain you registered elsewhere over to us. The transfer keeps the time you already paid for - it is added to the new period, not lost. Before you…