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MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSecurity

Locked out: password, two-step authentication and the recovery e-mail

«I lost my password» is really three different questions, and the first thing to do is work out which one is yours. Mixing them up is why people spend a…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseWordPress & CMS

Choosing and customising a template in Sitejet Builder

The template is your starting point: it brings sections, colours and fonts that already work together. Everything in it can be changed. If you have not opened the builder yet,…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

E-mail with us and the site elsewhere (or the other way round)

Site and e-mail do not have to live in the same house. You can keep the mailboxes with us and put the site with another provider, or the other way…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseWordPress & CMS

Giving WordPress more memory

The symptom always looks the same: a heavy operation stops halfway, or the page goes blank, and the error log carries the line Allowed memory size of ... bytes exhausted.…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDatabases

Finding out which database this WordPress uses

The account lists five databases and none of the names says anything. You need to know which one belongs to the site, because you are about to clean it, copy…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge basecPanel & WHM

Watching your site usage in real time over SSH

The panel graphs tell you what happened. The command line tells you what is happening this second, and that is what you want when the phone rings and the site…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseNode.js, Python & Docker

Getting a Django application running

Django is not in the cPanel apps installer, and nothing is missing: that installer is for PHP applications. Django runs on Python, and Python has a tool of its own…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge basecPanel & WHM

Common FTP errors: 530, timeouts and files that never show up

FTP is simple until the day it will not connect. These are the errors you get, in order of how often they show up, and what each one really means.…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Email Deliverability: the panel that audits your domain

You send a message and it lands in the recipient’s spam folder. You send another and it never arrives at all. The natural question is «is something misconfigured?», and cPanel…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseWordPress & CMS

Deactivating or deleting a WordPress theme

WordPress has no button to deactivate a theme, and that is not an oversight: there is always exactly one active theme. Deactivating the one in use means activating another. What…