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MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

The new Outlook and your IMAP mailbox: why a copy goes through the Microsoft cloud

The short answer: when you add an IMAP account from another provider (like ours) to the new Outlook for Windows, Microsoft explains that the mail, calendar and contacts of that…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Adding your mailbox to the new Outlook fails: the messages and what to do

The short answer: when the new Outlook cannot add your mailbox, it is nearly always one of these: the password is not the mailbox one, the manual settings (IMAP) are…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBilling & Payments

Bank transfer: the five stages until your payment is confirmed

Paying by bank transfer is not like paying with mKesh, M-Pesa or e-Mola: with those, the system tells us instantly and the invoice settles itself. With a transfer, the money…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBilling & Payments

How to reactivate a suspended or terminated plan

A service here is never suspended without warning, and reactivating it is simpler than you might expect. Suspended If an invoice goes unpaid for 7 days past its due date,…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

How to change your My MozOut password

Changing your My MozOut password takes less than a minute and interrupts none of your services. Before you start: this is your My MozOut password. It is not the same…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBackups & Migration

How to migrate a site without downtime

Changing hosting provider does not have to take your site offline. The trick is simple: set everything up here before pointing the domain. While you prepare the new account, the…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

I have registered a domain: what now? What is included and what is not

Registering a domain gives you the name - and only the name. That is what lies behind almost every question that reaches us in the days after a registration, and…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBilling & Payments

How to upgrade or downgrade your plan

Outgrown your plan - or paying for more than you use? You can change plan yourself from My MozOut, without opening a ticket and without moving the site by hand.…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

The affiliate programme

If you recommend us to clients or colleagues, the affiliate programme pays you a commission on what they spend. It's free to join and open to any customer. How it…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Shared hosting vs VPS: which one does your project need?

The difference is not "better" and "worse": it is who administers the machine. On shared hosting, we do. On a VPS, you do. Side by side Shared hosting VPS Resources…