143 results for «invoice» (page 14 of 15)
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Usage warnings at 75%, 85% and 95%: what our e-mails mean and what to do next
The short answer: every plan has resource limits: disk space, number of files (inodes), CPU, memory, processes, I/O and e-mails per hour. The limit is 100%. When your account reaches…
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Which password is which: client area, cPanel, e-mail, FTP, database and WordPress
The short answer: a site with e-mail and a database has six or seven different passwords, and each one only works in one place. “I changed the password and it…
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What stops working if you do not pay: website, e-mail, DNS and domain, one by one
Not paying an invoice does not wipe everything at once: there are three phases, and each one stops different things. First the service carries on, then it is suspended (it…
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Your accounts department wants a pro forma before paying: what to send them
It depends where you are in the process. If you have not ordered yet, the pro forma is requested on the quote page and arrives by e-mail as a PDF.…
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A charge you do not recognise or disagree with: what to do before you call your bank
Before you dispute it, find out which charge it is. In most cases the answer is on an invoice in your account, and the surprise comes from an automatic renewal,…
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Spaces, accents and symbols in links and file names: URL encoding without broken links
The short answer: an address can only carry a limited set of characters. Everything else (a space, an accented letter, many symbols) travels as % followed by two hexadecimal digits:…
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Your refund was approved: how the money reaches you and why the amount can differ
When a refund is approved, the money goes back, whenever possible, the way it came. The part we do not control is what happens after we send it: the bank…
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What a credit note is, and when you get one instead of a refund
A credit note is a document that cancels or reduces an invoice already issued, in whole or in part. It exists because an issued invoice is not rewritten: it is…
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Why a domain transfer is paid before it starts, and why it costs a year of renewal
The short answer: a transfer is paid first because it is at the moment of the request that we pay the extension's registry, and the registry only moves the domain…
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Paying without a card: the methods we accept, one by one
The short answer: we accept credit and debit cards, PayPal, Google Pay and Apple Pay (paying by card), but you do not need a card to pay. Without a card,…





