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MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Shared hosting vs Cloud: what actually changes

"Cloud" is so worn out in advertising that it has stopped meaning anything. In our catalogue it means something concrete: a virtual machine of your own, with a private network…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

How to configure a domain DNS

Configuring DNS means telling the world where your domain should point. There are two levels, and it is worth separating them before changing anything: nameservers decide who manages the DNS,…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

How to unblock your IP address

Our servers run a firewall that automatically blocks IP addresses with too many failed access attempts. It is necessary protection against attacks - but sometimes it catches the site owner…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

How to check a domain DNS

Checking a domain’s DNS means finding out where it currently points. It is the first step whenever a site will not open, e-mail stops arriving, or you have just transferred…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

How to enable or disable two-factor authentication (2FA)

Two-factor authentication (2FA) adds a second step to logging in to My MozOut: after your password, you also confirm with a code generated by an app on your phone. Even…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBackups & Migration

Internal migration: moving sites between plans

Changing plan inside MozOut - from Pro Hosting to Plus Hosting, say - is far simpler than migrating from another provider. In most cases nothing has to be moved: the…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

How to open a support ticket and see the history

A support ticket is the most effective way to reach us. It is tied to your account, keeps the whole conversation in one place, lets you attach files, and never…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBilling & Payments

Renewing and changing your billing cycle, and saved payment methods

Paying monthly or yearly does not change the service - it changes how much you pay and how many times a year you have to think about it. This article…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge basecPanel & WHM

How to change your cPanel password

There are two ways to change your cPanel password, and the difference is simple: one needs the current one, the other does not. Before you start: this is your cPanel…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Shared hosting vs dedicated server: when the jump is worth it

These are the two extremes: on one side, everything handled by us on a shared machine; on the other, an entire physical machine that is yours alone, to administer. Side…