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MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

Your domain contact details: why they must be real, and how to keep them up to date

The short answer: when you register a domain, your details (name, e-mail, phone, address) are tied to it as the holder. Registries require them to be true and current: it…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBilling & Payments

What stops working if you do not pay: website, e-mail, DNS and domain, one by one

Not paying an invoice does not wipe everything at once: there are three phases, and each one stops different things. First the service carries on, then it is suspended (it…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Your domain or IP is on a blacklist: how to check and how to get off it

The short answer: a blacklist is a list, kept by third parties, of IP addresses and domains seen sending spam. Many mail servers consult them and refuse messages from whoever…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

The parts of a web address: scheme, domain, port, path, query and fragment

The short answer: a web address (a URL) is read from left to right, in pieces, and each piece is handled by a different part of the chain. Take this…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

A domain or subdomain opens the wrong site: the document root and how to check it

The short answer: each domain and subdomain on a hosting account points to a folder (the “document root”) and shows what is in that folder. If one shows another’s site,…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

A new domain sending e-mail: how to build a reputation without landing in spam

The short answer: a newly registered domain has no history, and e-mail services distrust what they do not know. If you start sending a lot, suddenly, to people who do…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Sending from your domain address in Gmail: Send mail as, step by step, and its pitfalls

The short answer: Gmail on the web lets you write and reply with your domain address (say, hello@yourcompany) without leaving Gmail. The option is called Send mail as and it…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

Why a domain transfer is paid before it starts, and why it costs a year of renewal

The short answer: a transfer is paid first because it is at the moment of the request that we pay the extension's registry, and the registry only moves the domain…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

Relative or absolute links: what breaks when a site moves to another domain or folder

The short answer: a link or an image can name its target in four ways: absolute (https://asuaempresa.co.mz/img/logo.png), protocol-relative (//asuaempresa.co.mz/img/logo.png), root-relative (/img/logo.png) and relative to the page (img/logo.png or ../img/logo.png). The…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Moving from a Gmail address to e-mail on your own domain: contacts, old mail and telling people

The short answer: moving from a Gmail address to one on your own domain comes in four parts: create the mailbox with us, bring the contacts (exported from Google Contacts),…