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MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

The security certificate warning in Outlook: what it means and how to stop it

The short answer: the warning “The server you are connected to is using a security certificate that cannot be verified” appears when the server name you typed in Outlook does…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

How an e-mail travels: SMTP to the MX server, then IMAP or POP to the reader

The short answer: an e-mail travels in three legs, and each leg uses a different protocol. First, your program hands the message to your server over SMTP, with a username…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseVPS & Servers

Switching from SonicPanel to VoxStream or back: what changes and what to take

The short answer: you choose the panel when you order. If you later want to move from SonicPanel to VoxStream, or the other way round, you can: ask through a…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

A 30-minute monthly routine to keep your website healthy

The short answer: a site does not break all at once: it accumulates small faults (a plugin not updated, a form that stopped arriving, a backup that was never tested).…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a non-profit that takes online donations

The short answer: an association’s or NGO’s site is light, and one of the first shared plans is enough. What needs care is the online donation: donors have to trust…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Adding your mailbox to the new Outlook fails: the messages and what to do

The short answer: when the new Outlook cannot add your mailbox, it is nearly always one of these: the password is not the mailbox one, the manual settings (IMAP) are…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSecurity

Checking your site’s HTTPS setup: certificate, chain, expiry and protocols

The short answer: the browser’s padlock does not tell the whole story. A site can show the padlock on your computer and fail on other devices because of an incomplete…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

SMTP relay through a smarthost: sending mail from a VPS or from an application

This article is for people with a VPS or server with root access, or an application that sends e-mail. The short answer: instead of your server delivering mail straight to…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseE-mail

Sending from your domain address in Gmail: Send mail as, step by step, and its pitfalls

The short answer: Gmail on the web lets you write and reply with your domain address (say, hello@yourcompany) without leaving Gmail. The option is called Send mail as and it…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseVPS & Servers

cPanel or Plesk on your VPS: the differences that matter

The short answer: both are paid and do the same job: sites, e-mail, DNS, SSL and backups. Choose cPanel if you want the same panel as our shared hosting or…