533 results for «e-mail» (page 11 of 54)
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Which e-mail addresses a business should create: role addresses and personal ones
The short answer: create two kinds. Role addresses (such as info@, sales@, support@) are what customers see and that someone else can take over when a person leaves. Personal addresses…
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Forwarded e-mail lands in spam or bounces: why SPF breaks and what to do
The short answer: when your address forwards messages to another (for example, to Gmail), the destination server sees the message arriving from your server, which is not on the list…
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Your e-mails land in Gmail spam or Promotions: what Show original tells you and what to fix
The short answer: when a customer says your message ended up in Gmail spam, the first thing to do is see what Gmail made of it. In a Gmail account…
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Your logo beside your e-mails: what BIMI is and what it asks for
The short answer: BIMI makes your company’s logo appear beside the messages you send, in some e-mail services. It is a final layer, which only works once your domain’s authentication…
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Outlook is not syncing: missing e-mails and folders that do not update
The short answer: when Outlook stops showing new mail, or a folder freezes in time, it is nearly always one of four things: Outlook is offline, the account is POP…
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A lost or stolen phone or laptop with the company e-mail on it: what to do first
The short answer: the lost phone or laptop has the mailbox open and the password saved. The first thing is to change the mailbox password from another device: the apps…
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Read receipts and tracking pixels in e-mail: what they tell you and what they do not
The short answer: knowing whether someone read your e-mail seems useful, but it is unreliable. A read receipt depends on the recipient agreeing; the “tracking pixel” (a tiny image) is…
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Your e-mail signature in the new Outlook: creating it and choosing when it appears
The short answer: in the new Outlook the signature is created under Settings > Accounts > Signatures. You can have several, choose which goes on new messages and which on…
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Everyday e-mail habits for a business: To, Cc and Bcc, reply all, subjects and attachments
The short answer: most e-mail trouble in a business is not technical. It is a customer put in Cc with everyone else’s address, a “reply all” that should never have…
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Leaving a Hotmail address for e-mail on your own domain: contacts, old mail and telling people
The short answer: moving from a Hotmail or Outlook.com address to e-mail on your own domain comes in four parts: create the new mailbox, bring the contacts, decide what to…





