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MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSecurity

Someone is sending e-mail in the name of your domain: what SPF, DKIM and DMARC do about it

The short answer: sending an e-mail that looks as if it comes from [email protected] is trivial: the sender address is written freely, like the return address on a letter. To…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseComparisons and alternatives

Transfer the domain or just change the nameservers: which one do you need

Short answer: they are two different operations, and many people do the wrong one. Changing the nameservers decides where the DNS zone lives, that is, who answers for your site…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

Which e-mail is which: account e-mail, domain contact e-mail, mailbox and support e-mail

The short answer: you have, at least, four kinds of e-mail around you, and mixing them up is behind many notices that “do not arrive”. The account e-mail is for…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseVPS & Servers

Redirecting HTTP to HTTPS and www to the bare domain in nginx or Apache

On a VPS you choose one canonical address (for example https://yourdomain.tld) and send everything else there with a 301 redirect: HTTP to HTTPS, and www to the bare name (or…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBilling & Payments

I renewed my hosting but the domain still shows as expiring: two renewals, two dates

Renewing hosting does not renew the domain, and renewing the domain does not renew the hosting. They are two services with separate invoices and separate dates, which is why one…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseSupport & Account

Where to find your services, domains, invoices and tickets in your account

Once you are signed in to My MozOut the home page shows a summary, but what you are after is nearly always in one of four places in the menu:…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseComparisons and alternatives

Forwarding to a personal Gmail or Hotmail, or reading the domain mailbox directly

The short answer: forwarding your domain mail to a personal Gmail or Hotmail looks like the simplest way to have everything in one place, but it comes at a cost:…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseComparisons and alternatives

The Gmail app or the Outlook app for your domain mailbox: phone and computer compared

The short answer: both apps read a mailbox on your own domain over IMAP, with the same settings: server mail.yourdomain, IMAP on port 993 with SSL/TLS, SMTP on 465 with…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseBilling & Payments

What stops working if you do not pay: website, e-mail, DNS and domain, one by one

Not paying an invoice does not wipe everything at once: there are three phases, and each one stops different things. First the service carries on, then it is suspended (it…

MozOut Mozambique www.meu.mozout.co.mz › Meu MozOut › Knowledge Base Knowledge baseDomains & DNS

Pointing your domain at a social page or WhatsApp link: redirects on your hosting

The short answer: if you have a hosting account, cPanel has a Redirects tool that sends whoever types your domain to another address, such as your Facebook page, Instagram or…